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Britax Contact Information


With the global spread of COVID-19 impacting most communities, we are adapting our practices to protect the health and well being of our people, customers and suppliers. 

Customer service can assist in answering questions about warranty coverage and product specifications, as well as technical questions about installation and more. 

We are still here for you to assist with your parenting needs.

Customer Service

Free Phone:
0508 688 822

a[email protected]

Monday to Friday 8:30am to 5:00pm

Mailing Address: 
Britax Childcare (NZ) LTD
P.O. Box 100247, North Shore Mail Centre
North Shore City, New Zealand 0745

Britax C/o The Crate
28 Constellation Drive, Rosedale
Auckland, New Zealand 0632

Media Inquiries

Questions from members of the media, including blogger inquiries regarding product reviews, should be directed to our media contacts.

Media Inquiries

Employment Inquiries

Interested in working for Britax? Click on the link below to see which positions are currently available and how to submit your resume for review.

Employment inquiries

Unsolicited Product Ideas

Britax Childcare Pty Ltd. does not accept unsolicited ideas from external parties. We appreciate the time and effort involved in creating an idea and we apologize for any disappointment this has caused. We wish you continued success in your future endeavors. Please be assured that any submissions you may have shared have not been and will not be reviewed by anyone involved in product development, and no copies or reproductions will be made.